Audio-visual repairs, Perth

PLEASE READ: Before you load up your vehicle and take your service item(s) to our store, please ring ahead of time with the type of product, make AND model number – we need to ascertain whether your item falls into our repair criteria. Unfortunately we do not service all audio equipment – in addition not all audio equipment is cost-effective to repair and this information AHEAD OF TIME will be a better indication of where to proceed and guide you appropriately.

At Frank Prowse Hi-Fi in Perth, we sell industry award-winning and world-renowned audio-visual gear which is manufactured for quality and created for enjoyment. However, as with anything, your hi-fi systems aren’t immune to damage or unforeseen faults from wear and tear – and our speakers and systems are generally subjected to continual use and constant enjoyment!

We provide hi-fi repairs in Perth, including audio-visual and home theatre repairs. We repair speakers, amplifiers, disc players, turntables and more. Depending on the size of the piece of equipment and your preferences, you can bring it into us for inspection and repair *. We will however offer anecdotal advice on the potential repair-ability of an item or whether the potential cost of repair is worth serious consideration. We do reserve the right to refuse some equipment.

Can’t be fixed? Perhaps it’s simply time for an upgrade anyway?

There is an initial inspection fee per unit ($100 for audio/visual equipment, $130 for projectors), which will come off your repair invoice should you choose to proceed with any repair.

* Due to space limitations in our showroom, all repairs and thorough inspections are now performed off-site.

Please note: SONOS products are not serviceable – SONOS currently offer a “trade-in” program (you are required to deal with SONOS direct regarding this promotion) to redeem legacy products (either working or faulty) toward new models.

01/03/2024

• DUE TO COVID-19 AND THE CONTINUED IMPACT IT IS HAVING ON THE CHANNEL AND SERVICE NETWORK, WE CANNOT GUARANTEE FAST TURNAROUND OF ITEMS BOOKED IN FOR SERVICE AT THIS TIME. ALL TECHNICIANS CURRENTLY HAVE AN EXHAUSTIVE BACKLOG – WE ARE INFORMING OUR CLIENTS THAT ANY REPAIR BOOKED IN CAN TAKE UP TO 12 WEEKS BEFORE A REPORT CAN BE GIVEN. WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING DURING THIS TIME.